Workshop Overview
In today’s unpredictable world, having a robust crisis communications plan is crucial. From fires and fraud to social media or AI blunders and data breaches, every business is vulnerable.
You need a crisis communications plan
- to maintain trust,
- protect your reputation,
- and ensure an organised and effective response during an emergency.
A well-developed plan provides clear communication channels, designated roles, pre-approved messages, and a strategy for engaging with stakeholders and the media, which prevents delays, confusion, and significant reputational damage when a crisis occurs.
What it will cover:
- Identifying, assessing and prioritising potential crises: Understand the types of crises that can occur, and their potential impact on your business and stakeholders.
- Audience analysis: Learn how to review and segment your audiences and tailor your communication effectively.
- How to develop a Crisis Communications Plan: Step-by-step guidance on creating a comprehensive plan, including:
- Preparation: Spend time reviewing your communication policies and procedures
- Response: Strategies for quick and effective communication, ensuring accurate and timely information reaches all stakeholders.
- Recovery: Post-crisis communication and steps to restore trust and reputation.