‘Lightbulb moments’
FOMO
We might not have expected to be immediately enlightened when the first speaker of the day at SearchLeeds stressed the importance of emotional connections aligned to digital marketing campaign planning. Yet that was precisely what actually happened when Branded 3 Communications Director Laura Crimmons took to the stage in the first session of the day and outlined the positive and negative emotions that most encourage content sharing.
Laura outlined the FOMO concept (Fear Of Missing Out) which lies at the heart of many a successful
social media strategy. Be it positive (awe, excitement, amusement) or negative (anger or anxiety), it’s these types of emotions triggered which people don’t want to miss out on.
Micro-moments
It’s fair to say that
Google’s ‘micro-moments’ concept was one of the buzzwords of the day. It’s been around for a while, and it’s certainly been mentioned at the last two search conferences we’ve attended, but it only seemed to exist as an abstract concept: something digital marketers should be bearing in mind for content and search marketing, rather than a framework people were using already.
But something we noticed at SearchLeeds was that, this time, the practical applications of the micro-moments framework seemed to be much clearer to everyone. From Danny Blackburn’s examples of how informational and commercial search intent can be used to formulate useful and engaging content, to Google’s Stephen Power demonstrating how our permanent connectivity affects the kind of searches we make, micro-moments are becoming a primary consideration for digital marketers – and it’s easy to see why.