Who really buys your products or services?

28/05/2013 11:27:58
Share     
When it comes to promoting a product or service, it’s worth reminding yourself who it is that you’re marketing to.  Do you know both your customer and your consumer?

Consider the case of the ad campaign earlier this year for Lynx deodorant featuring a fireman and spaceman.

Firstly, it’s worth saying that Lynx manufacturer Unilever has never been afraid to court controversy in the marketing of its male grooming products range.  It has on many occasions been accused of blatant sexism and has even been hit with bans by regulators.

But the TV ad featuring a hunky fireman rescuing a damsel in distress, only to then pass her onto a more humble looking man dressed as an astronaut is working on many levels.

According to research, half of all male grooming products are purchased by women.  It may sound stereotypical or sexist in this age of enlightenment, but often it is women, be that wives, girlfriends, partners or – in the case of younger men –mothers, who end up buying toiletries for their husband, boyfriend, partner or son.

So the ad must appeal to women as well as men.  How does it do this?  Amongst other things, it throws into the mix the heroic fireman – albeit in a very tongue-in-cheek way!

Other ads for men’s products are far more directly targeted at men.  Gillette, for example, typically advertises using sporting heroes like Roger Federer or actors who are cast in strong, masculine roles.

It highlights the importance of reaching different audiences through your marketing campaign and knowing your market inside-out.  Regardless of the end user, do you know who is buying your product or service and how does this vary according to the time of year and location?

Know your audience


A florist will undoubtedly sell more flowers to men than women in the run-up to Valentine’s Day. A PA could be the single most important person for a company selling business travel services or hotel accommodation for executives as they will often be the ones asked to find it and make the booking.

Take time to revisit the basics and you’ll be surprised at the results a few changes can make.
 

Looking for more hints and tips?

Global PR and Local PR – which one is right for me?

In this blog we’re discussing the differences between global PR and Local PR to empower you to decide which strategy is best for your business.
Find out more

What Can We Learn From The Labour PR Machine?

A brief look at Labour's PR strategies that delivered Keir Starmer to the premiership
Find out more

Accountants - forget Purchase Requests, let's talk about a different kind of PR

Here we explain why public relations is essential for accountants and how you can leverage it to boost your practice.
Find out more

The press release is dead. Long live the press release!

Back in the ‘one way communication’ era, before the emergence of the digital world, press releases were the main tool used to engage with journalists. Fast forward to the digital era, with online consumption dominating the media landscape, and PR is all about two-way communication and increasing engagement. So, is the press release still relevant?
Find out more

Teaming up to help local business owners prepare for sale

Three York firms are teaming up to run a free event to help local business owners get their businesses ‘sale-ready’.
Find out more

Partners PR wins volunteering award

York Cares has awarded our team with a Golden Moments Award for sharing the employee-volunteering charity’s good news stories through in-kind PR support for almost 20 years.
 
Find out more